Scheduled maintenance

Our hosting provider is performing some hardware upgrades on the servers we run on, so there will be an outage tonight of several hours. Since this is the middle of the night in Europe, this should not affect many of our customers or their subscribers.

Connectivity issues, and some good stuff too

Today we have experienced some network connectivity issues. Our hosting provider's data centre provider (Equinix) was very late in posting details of a power supply problem that degraded network connectivity for most of today, so if you thought things were slow, that's why.

In better news, we've not been posting here much because we've not had any problems to report! We have upgraded all our application servers to PHP 7.4, and everything is faster than ever. We have rolled out our multi-account management system (great for agencies running multiple brands, companies with branches and subsidiaries, universities with many departments), alongside shareable, pre-paid, per-message billing. As usual, we are right on top of our privacy controls, providing unparalleled data protection and privacy for both you and your subscribers.

Hey, and Bill & Ted 3 is coming out soon too! Party on, dudes!

System update in progress

Smartmessages will be having several short outages over the next few hours while we are deploying some major changes. More news later.

Intermittent outage

Our ISP, Mythic Beasts, experienced a major router failure, followed by routing instability, on the evening of Friday October 13th, continuing until early afternoon on Saturday 14th. This has now been resolved. This affected connectivity intermittently to and from Smartmessages servers, but the servers themselves were unaffected. We apologise for the inconvenience, but this was outside our control.